BESCOM
Toggle navigation
I~EasyBill
(The Complete Solution For Total Revenue Management)
SESSION ENDS IN
Sec
Name: Role: Location: All
Log Out
Ticket Tracker
Dashboard
Ticket Tracker
Create or View Ticket
Resolved Ticket
Create Or View Ticket
Account ID/RR NO
Consumer Name
Consumer Mobile No
Ticket Number
Location
-Select-
S3-AUSTIN TOWN
S4-KORAMANGALA
S7-MURGESHPALYA
S16-MADIWALA
S17-HAL
S1-JAYANAGAR
S2-WILSON GARDEN
S5-ISRO LAYOUT
S6-JP NAGAR
S9-BANASHANKARI
S18-CHIKKA KALLASANDRA
S15-KATHRIGUPPE
S8-BOMMANAHALLY
S10-BANNERGHATTA
S11-HSR LAYOUT
S12-JP NAGAR
S13-ELECTRONIC CITY
S19-VIJAY BANK LAYOUT
S20-AGARA
S14-JP NAGARA 2ND PHASE
N1-RAJAJI NAGAR
N2-KHB LAYOUT
N3-BASAVESHWARANAGARA
N6-SUNKUTKATTE
N8-NAGARABHAVI
N10-MUDALPALYA
W1-AVALAHALLI
W2-CHAMRAJPET
W6-BYATARAYANAPURA
W7-RAJARAJESHWARINAGARA
W8-N R COLONY
K1-KENGERI
K2-HEROHALLI
K3-KAGGALIPURA
K4-RR LAYOUT
NELAMANGALA
DODDABALLAPURA
TAVAREKERE
DEVANAHALLI
HOSAKOTE
NANDAGUDI
MAGADI
KUDUR
BIDADI
CHANNAPATTANA RURAL
CHANNAPATTANA URBAN
RAMANAGAR RURAL
RAMANAGAR URBAN
KANAKAPUR RURAL
KANAKAPUR URBAN
HAROHALLI
SATHANUR
ANEKAL
CHANDAPUR
ATTIBELE
KOLAR RURAL
KOLAR URBAN
SRINIVASAPUR
BAGEPALLI
CHIKKABALLAPUR RURAL
CHIKKABALLAPUR URBAN
GOWRIBIDANURU
GUDIBANDE
BANGARPET
KGF
MALUR
MULABAGILU
CHINTHAMANI RURAL
CHINTHAMANI URBAN
SHIDLAGHATTA RURAL
SHIDLAGHATTA URBAN
TUMAKUR CITY - 1
TUMAKUR CITY - 2
TUMAKUR RURAL-1
TUMAKUR RURAL-2
GUBBI
NITTUR
KUNIGAL OLD
TEST
KYATASANDRA
TIPATUR
TURUVEKERE
CHIKKA NAYAKANAHALLI
MADHUGIRI
SIRA URBAN
SIRA RURAL
KORATAGERE
PAVAGAD
KODIGENAHALLI
KUNIGAL
DAVANAGERE CITY-1
DAVANGERE CITY 2
DAVANAGERE RURAL
ANAGODU
JAGALURU
CHENNAGIRI
SANTEBENNUR
HARIHARA
HONNALLI
HARAPANAHALLI
CHITRADURGA CITY
CHITRADURGA RURAL
HOLALKERE
HOSADURGA
HIRIYURU
CHALLAKERE
MOLKALMORU
E1-PILLANNA GARDEN
E2-SHIVAJI NAGAR
E5-COOKE TOWN
E8-BANASWADI
E9-NAGAWARA
E3-MG ROAD
E6-INDRANAGARA
E10-PAI LAYOUT
E11-RAMMURTHY NAGAR
W3-MAGADI ROAD
W4-AR CIRCLE
W5-CUBBANPETE
E4-WHITEFIELD
E7-DOORAVANINAGAR
E12-MAHADEVPURA
N4-PEENYA
N5-PEENYA
N7-KURUBRUHALLI
C1-RAJAJI NAGAR
C2-MALLESHWARAM
C6-MATHIKERE
C4-TATA NAGAR
C5-KAVALBAIRASANDRA
C7-YALAHANKA
C8-SAHAKARANAGARA
N9-SOLADEVANAHALLI
C3-JALAHALLI
C9-VIDYARANYA PURA
Search
Reset
Raised Tickets
Account ID
RR NO
Ticket Number
Consumer Name
Consumer Mobile Number
Location
Ticket Created Date/Time
Issues
Ticket Status
Approver Mobile Number
Status
Action
Raise Ticket
Create Ticket
Consumer Name
Account ID
RR NO
Mobile Number
Location
Raise Ticket
×
Complainer Details
Complainer Verification Details
Account ID
RR No
Consumer Name
Address
Mobile No
Email
Tariff
Reading Day
0
Location
Location Code
0
Feeder Code
DTC Code
Complainer Issue Description
Click here To View Account Info
Issue Category
*
-Select-
APPLICATION ISSUES
FIELD ISSUES
APPLICATION & FIELD ISSUES
Application Issue
*
-Select-
BILLING
COLLECTION
DISCONNECTION
NEW CONNECTION
METERING
PREPAID
ELECTRICITY SUPPLY
TRANSFORMER
INFORMATION
Application Issue
*
Application Sub Issue
*
-Select-
Bill Not Issued On time
Bill Not Updated
Revised bill not correct
Arrears/Interest/Calculation related
Wrong Bill
Billing parameters clarification
Payment Not Updated
Paid amount and credited amount mismatch
Paid on time - disconnected
Paid amount not credited to Account ID
Document Related
Online application Related Issue
Meter Related
Non-Sanctioning
Pole Related
Reduction / Enhancement of Load
Meter Accuracy
Meter Category Change
Meter Update
Replacement of Defective Meter
Smart Meter Related
Unmetered to Metered Request
Meter Related
Meter Inspection
Replacement of Burnt Meter
Shifting of Meter
Meter Balance
Usage of consumed units and amount
33 Kv Fault
LT Fault
Power Transformer
Normal Fuse Off
Overhead Line/Cable Breakdown
Underground Cable Break Down
Period of Scheduled Outages
11 Kv Fault
Damage
Overloaded
Phase Related
Voltage Fluctuations from problem in Transformer
Electrical Accident occurred
Grievance Against Contractual Person
Grievance Against Department Person
High Voltage Related
Infra/System Needs Improvement
Low Voltage Related
Related
Possibility of Electrical Accident
Transformer Capacity Increase
Field Issue
*
-Select-
NO POWER SUPPLY
TC GROUNDING
TC BURNING
LINE TRIPPING
LINE BREAKDOWN
POLE EARTHING
POLE BREAKDOWN
SERVICE MAINTENANCE
METER ISSUE
MCH
THEFT
DC
Application Sub Issue
*
Field Issue
Complainer Description
*
Agent Comments
*
Approver Remarks
Upload Files
Please Choose Maximum of 3 Files At a Time & within 5 Mb
* Click Here to View Uploaded File
* NO Photo / Document Found
Clarification Given
*
Remarks
*
Status
*
-Select-
OPEN
CLOSE
Consumer Details
Consumer Details
Transaction
Billing
Collection
Adjustment
Deposit
Meter Details
Change Request
Miscellaneous Demand
Consumer Name
Consumer Address
Father Name
Mobile No
Village
GVP
Pole No
TC Code
Feeder Code
Folio No
Date of Service
Installation Status
Tariff
Installation Type
No of Connection
Sanction KWh
Sanction Hp
Contract Demand
0
Average Consumption
MR Code
Reading Day
0
Recent Meter Change Date
Total Current Balance
0.00
Rebate Type
ASD
Dispute Amount:
Suspense CB:
Meter Constant
Aadhaar No
PAN No
Email ID
Caste
Ration Card No
Scheme
sInstallationStatus
Date
From Date
To Date
Id
BillNo
Transaction Date
Description
Trans Type
Debit
Credit
Balance
Type
View
From Date
To Date
Image Path
Reading Date
Bill Number
Bill Source
Bill Issue Date
MR Code
Meter Status
FR
IR
Meter Constant
MC Units
Units
SUS OB
OB
FC
EC
FAC
Tax
Interest
Recorded BMD
BMD Pen
Recorded PF
PF Pen
Others
Current Bill Amount
DL Adj.
Arrears
Net Amount
Collection
SUS CB
CB
Status
View Bill
View Photo
View Map
From Date
To Date
Account ID
Receipt Number
Receipt Date
Towards
Amount
Payment Mode
Payment Source
Cheque/DD No
Adjusted
Status
OM Number
Adjustment Date
Amount
Remarks
Transaction Date
Transaction By
Receipt Number
Reciept Date
Amount
Account Head
Entry Date
Adjusted
Status
Meter ID
Make
Serial No
Capacity
Postion
Full Scale
Constant
Phase
Type of Meter
Status
Transaction Type
Transaction Date
Old Value
New Value
Done By
Miscellaneous Demand Type
Amount
Billing Status
Reference Date
Remarks
Transaction Date
Transaction By
×
Cancel Billed Details
Account ID
RR No
Cancelled By
Cancelled Date
Reason
×
Location
×
Adjusted & Cancelled Payment
Account ID
RR No
Done By
Done Date
Reason
Amount
×
Meter Details
Remove FR
New IR
Remove KVAH
New KVAH
Change Date
Ledger FR
Ledger KVAH
Remarks
×
Adjusted & Cancelled Payment
Account ID
RR No
Done By
Done Date
Reason
Amount
Ticket Created Date/Time
Consumer Name
Status
Ticket Approved Date/Time
Ticket Details
From Date
*
To Date
*
Status
*
Open
Closed
Raised Tickets
Account ID
RR NO
Ticket Number
Consumer Name
Consumer Mobile Number
Location
Ticket Created Date/Time
Issues
Ticket Status
Approver Mobile Number
Status
Action
×
Complainer Details
Complainer Verification Details
Account ID
RR No
Consumer Name
Address
Mobile No
Email
Tariff
Reading Day
0
Location
Location Code
0
Feeder Code
DTC Code
Complainer Issue Description
Application Issue
*
Application Sub Issue
*
Field Issue
Complainer Description
*
Agent Comments
*
Approver Remarks
* Click Here to View Uploaded File
* NO Photo / Document Found
Ticket Created Date/Time
Consumer Name
Status
Ticket Approved Date/Time